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Madhusmita Nayak


Senior Strategy Officer- Ports
Customs and Free Zone Corporation

Madhusmita Nayak is an engineer by qualification, certified and award-winning Business Excellence Professional based out of UAE. She has more than 13 years of experience in leading Organizational Excellence assessments for more than 50 companies from diversified sectors and industry wide including government and private firms in UAE and internationally. Her passion and intention for continuous improvement has facilitated breakthrough performance for the organizations she worked for including renowned private and government organizations in Dubai. She is an enthusiast in managing complex organizational transformational programs, with an effective blend of leadership, facilitation and collaboration at all levels. Her interventions deliver measurable revenue diversification, cost savings, enhanced stakeholder satisfaction and strategic alignment. She volunteers her skills and time for renowned Quality, Business excellence, women empowerment in UAE and internationally   with a conviction to create awareness of Quality among Women and Young Minds in the society at large. With a demonstrated record of achievements through efficient leadership and implementation of comprehensive continuous improvement projects supporting the delivery of strategic & operational objectives, culture transformation, building capabilities & optimizing infrastructure across people, processes & systems.